In-force illustration support changing on March 14, 2024
What’s changing?
Starting March 14, 2024, the InforceParIllustrations@canadalife.com mailbox will no longer create illustrations for participating life insurance policies issued after Jan. 1, 2017.
What do I need to do?
- Register for Workspace, if you haven’t already. You can only access Canada Life Illustrations through Workspace.
- Register here: Welcome to Workspace
- Register here: Welcome to Workspace
- Start using Canada Life Illustrations
- Use Canada Life Illustrations to generate insurance illustrations in minutes.
Learning resources
- Overview video: How to use Canada Life Illustrations
- Training guide: section on par in-force and policy changes
- More learning resources are coming. We’ll add them here as soon as they’re available.
Questions? Need support?
- Contact the Canada Life Service Desk for technical support
- 7 a.m. to 9 p.m. ET, Monday to Friday
- 8:30 a.m. to 4:30 p.m. ET, Saturday and Sunday.
- 1-800-459-5141